F.A.Q. Our Services
Q. Which is the better programme, the 2-day non-residential or Weekend residential Course?
The programmes are different in content and approach. The week-end is better as a proximate preparation, and other courses as immediate preparation for marriage.. "Sneha-Encounter" is a mass module workshop with a average group size of 150 participants. "Engaged Encounter" is for small groups and both have to be present for the same workshop. Both are different in content and style. You may decide based on the preference of dates. PLEASE NOTE Sneha Encounter is for singles / couples intending to get married; however Engaged Encounter is exclusively for couples ONLY (both are required to attend).
Q. Do we have to be present for the whole course?
Yes, you have to be present for the whole course to get the certificate. Marriage is for a life-time. Don't you think one-two day is too little by way of preparation for a life time, given the fact that for a profession which will run until retirement you have to put in so many years? And marriage is a life-time commitment, 24 hour affair, not just a 8 or 9 hour job daily?
Q. Can non-Catholics attend these courses?
Yes, you can get your non-Catholic friends to attend the course. However the course will be largely based on the Catholic values and teachings.
Q. What is the reporting time and what time does it end?
The reporting time at the site is 8.30 a.m. and the programme ends around 6.00 p.m.
Q. Cancellations: How do we go about it? And do we get a refund of our money?
As arrangements have to be made for the food, resource material, etc. we need advance notice of cancellations. The earlier you cancel the better. Refunds against cancellations may be granted upto 1 week (7 days) prior to the scheduled date of the programme with a deduction of Rs 100 (per head). You are requested to surrender your original ‘admit slip’ given at the time of registration. In case participant decides to cancel within 1 week (6 days or less) of the scheduled date NO REFUND will be granted.
(Please note: Cancellation charges are Rs. 100 for the 2 day courses & Rs. 50 for the 1 day courses; resource books will not be taken back)
Q. Are there any late fees applicable?
It is advisable to register at the earliest to block your seats for the preferred dates of the course.
If you register within 1 week (7days) before the scheduled date of the course in addition to the applicable charges and additional amount of Rs100 (per head) will be charged as late fees.
Q. Can we change from veg to non-veg or vice versa, and how do we do it? And when?
Inform us earlier, even a phone call will help. Mention your admit-slip number.
Q. Do we have to come in person to register?
. It is necessary that one or the couple comes in person for the registration. . In case you are unable to visit us in person, we request you to please contact us
Q. What about a change in name, if the name is miss-spelt, at registration, how do we correct it and when?
Such changes and corrections should be intimated as soon as possible, the latest being a week before the course.
Q. What about the certificate? When will we get it?
The course attendance certificate is given to each participant after successfully completing the course at the end of the programme after mass. Successfully completing the course means: s/he has attended all the sessions, completed all the session worksheets and the organisers are satisfied with the quality of participation.